SCCDS Refund Policy

The following refund policy applies to all transactions for goods, services and courses provided by the Santa Clara County Dental Society, hereafter referred to as SCCDS.

Purchasers may choose one of the following options:

  • Refund
    • All refunds issued will incur a $25.00 service fee.
    • A refund will be issued to the purchaser within a maximum of 7 days if a class is canceled or a refund is requested.
    • Refunds will be issued in the manner of initial payment. Cash payments will be refunded by check.
    • SCCDS does not guarantee continuing education credits for any course. Attendees register and pay for lectures by esteemed speakers. Continuing education units are earned by attending and being engaged with the lecture content in accordance with regulations set forth by the Dental Board of California. Continuing education credit is not something that can be purchased, nor will refunds be issued for CE not received.
  • Credit/Reschedule
    • No fees will be incurred for credits or reschedules.
    • Purchaser must use credits within 6 months of issuance. After that date, SCCDS will attempt to refund the remaining credit less $25 service fee.
    • No more than 2 reschedules will be permitted.
  • All refunds, credits or reschedules must be requested by the purchaser no less than 24 hours prior to the beginning of the class or event.
  • Refund/Credit/Reschedule requests may be granted or denied at the sole discretion of SCCDS. Requests may be granted or denied despite any and/or all of the following reasons:
    • Personal emergency
    • Non-attendance
    • Dissatisfaction with the course
    • Change in venue, speaker or amenities
  • SCCDS reserves the right to update and/or change this policy without notice.

Questions or concerns? Please contact us at (408) 289-1480 or info@sccds.org.